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Frequently Asked Questions
How long does it take for goods to be shipped?
If stocks are available, products can be delivered in 1 day. Sample orders typically take 3-5 days, while large quantity orders generally ship within 15-20 days after the deposit is received.
Do you have any MOQ limit for product orders?
Yes, products can be customized according to your requirements, including logo and package printing. MOQ varies depending on product availability.
What is the warranty policy if products go wrong?
All our products provide a 1-5 year warranty. If you encounter any issues, please contact us directly, and we will work to resolve them immediately.
What is the expected lifespan of these LED lights?
The lifespan is determined by the quality of the power supply and chip. Using high-grade components, our products serve between 30,000 to 50,000 hours.
Do you sell lighting accessories separately?
Yes, all related accessories are available for sale. Please reach out for further technical details and pricing.
How do you ensure product quality?
All raw materials are sourced by professional buyers, and a standardized, scientifically controlled quality process is strictly executed for every batch.
Lume Light
